No, we are a Cashless Hotel. Service Excellence has always been our priority and we continuously look for ways to innovate and work towards efficiency, lower risk and delivering delightful guest experiences.
For this reason, our Hotel no longer accepts cash payments at any of our outlets or for accommodation. Fortunately, we welcome most major credit and debit cards to facilitate smoother and faster transactions. Our front desk staff is available to assist you with any payment related queries you may have.
Our standard check-in time is from 3pm and check-out is by 10am.
If you are arriving early and would like to check-in before 2pm, we would recommend that you book one additional night to ensure that the room is ready for you. For late check-outs, please make prior arrangements with us, extension is subject to availability and charges are applicable.
As our Front Desk operates 24-hours daily, we can facilitate your check-in according to your arrival time. You can also choose to store your luggage with us before check-in or after check-out.
It is recommended that you notify the hotel of your expected arrival time.
You’ll need to contact the website / travel agent that you’ve booked through to make the amendments required. Do note that charges may be applicable.
You must be 18 years old and a valid photo ID must be produced during check-in.
Credit card, cash, direct credit before arrival, or Eftpos.
Yes there is a 2% credit card surcharge fee.
If booked directly through the Hotel, you may cancel or amend your booking up to 24 hours prior to arrival (up to 6pm the day before) without charge. Cancellations after this time will incur a fee of 100% of accommodation for the first night. We encourage our guests to investigate the provision of Holiday/Travel Cancellation Insurance before commencing travel. On certain reservations a special cancellation may apply. If booked through a third party, please contact the booking agent directly for cancellation policies.
Yes, we have secure onsite parking at $30.00 per night.
Our car park is accessed via Dunlop Terrace. Dunlop Terrace is accessed just off Vivian Street. Head to our location page for more information.
Baby cribs are subject to availability upon request and are free of charge. So, please remember to check with our reservations team! We do not offer any rollaway beds.
Naumi Studio Wellington was strengthened, and re-built in 2002-2004.The structure was designed and constructed to 100% of the New Zealand Building Code as of 2002.
Naumi Hotel Wellington and Conference facilities were completed in November 2008 and also gained a Code of Compliance Certificate (CCC). As a new building, it met the full code of the time.