Privacy Policy

GENERAL

This website (“this website”) is owned and operated by Naumi Hotels (hereinafter Naumi Hotels”).

By accessing and using any part of this website, you unconditionally agree and accept to be legally bound by these Terms and Conditions of Use. If you do not agree to these Terms and Conditions of Use, please do not use this website.

In case of any violation of these Terms and Conditions of Use, The Warehouse Hotel reserves the right to seek all remedies available under the law and in equity for such violations. These Terms and Conditions of Use apply to all visits to this website, both now and in the future.

Naumi Hotels reserves the right to change these Terms and Conditions of Use from time to time at its sole discretion. All changes will be posted on this page, and your use of this website after such changes have been posted will constitute your agreement to the modified Terms and Conditions of Use and all of the changes. You should therefore read this page carefully each time you visit this website.

Your Personal Data will only be collected, use, processed and/or disclosed for the purposes indicated at the time of collection or otherwise as indicated in the Privacy Policy or as evident under the circumstances. Please note your acceptance of our Privacy Policy is a condition of these Terms and Conditions of Use.

PROPRIETARY RIGHTS

The materials located on this website, including the information as well as any software programs available on or through this website (“the Contents”), are protected by copyright, trademark and other forms of proprietary rights. All rights, title and interest in the Contents are owned by, licensed to or controlled by Naumi Hotels.

CONTENTS

Except as otherwise provided in these Terms and Conditions of Use, the Contents of this website shall not be reproduced, republished, uploaded, posted, transmitted or otherwise distributed in any way, without the prior written permission of Naumi Hotels.

You may use, hyperlink, copy and distribute the Contents found on this website solely for personal, internal, non-commercial and informational purposes only, provided that you keep intact all accompanying copyright and other proprietary notices. You may not display, distribute or otherwise use any of the Content found on this website for any commercial purpose unless you receive specific prior written consent from Naumi Hotels.

Modification of any of the Contents or use of the Contents for any other purpose will be a violation of Naumi Hotel’s copyright and other intellectual property rights. Graphics and images on this website are protected by copyright and may not be reproduced or appropriated in any manner without the prior written permission of their respective copyright owners.

The design and layout of this website is protected by intellectual property and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound, image or search engine from this website may be copied or transmitted unless with the prior express permission of Naumi Hotels.

DISCLAIMER OF WARRANTIES & LIABILITY

The Contents of this website are provided on an “as is” basis without warranties of any kind. Naumi Hotels are not responsible for any errors or omissions, or for the results obtained or consequences arising from the use of any of the Contents, or for the authenticity or integrity of any transactions or communications made through this website.

To the fullest extent permitted by law, Naumi Hotels do not make any representations or warranties whatsoever and hereby disclaim any and all warranties including express, implied and/or statutory warranties of any kind to you or any third party, whether arising from usage or custom or trade or by operation of law or otherwise, including but not limited to the following:

• Any representations or warranties as to the accuracy, completeness, correctness, reliability, currency, timeliness, non-infringement, title, merchantability, quality or fitness for any particular purpose of the Contents of this website; and
• Any representations or warranties that the Contents available through this website or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected or that this website and the server is and will be free of all viruses and/or other malicious, destructive or corrupting code, program or macro.

Naumi Hotels shall also not be liable to you or any third party for any loss, injury, claims, actions, costs, expenses or other damage of any kind, whatsoever and howsoever caused, including but not limited to any direct, indirect, punitive, special or consequential damages, loss of income, revenue or profits, lost or damaged data, or damage to your computer, software, modem, telephone or other property, howsoever caused whether arising directly or indirectly from:

(i) your access to or use of this website;

(ii) any loss of access to or use of this website, howsoever caused;

(iii) any inaccuracy or incompleteness in, or errors or omissions in the transmission of, the Contents;

(iv) any delay or interruption in the operation of this website or transmission of the Contents of this website, whether caused by communications failure, Internet access difficulties or malfunctions in equipment or software or otherwise; or

(v) any decision made or action taken by you or any third party in reliance on the Contents;

even if Naumi Hotels or its employees are advised of the possibility of such damages, losses, injuries, claims, actions, costs and/or expenses.

Further, Naumi Hotels shall not be liable for damages, losses, injuries, claims, actions, costs and/or expenses of any kind arising from its failure or delay in performing any or all of its obligations if such failure or delay is due to circumstances or causes beyond its reasonable control.

INDEMNITY

You hereby agree to indemnify Naumi Hotels and hold Naumi Hotels harmless from and against any and all claims, losses, liabilities, costs and expenses (including but not limited to legal costs and expenses on a full indemnity basis) made against or suffered or incurred by The Warehouse Hotel arising directly or indirectly out of:

1. your access to or use of this website; or
2. your breach of any of these Terms and Conditions of Use.

RIGHT OF ACCESS

Naumi Hotels reserves the right to update or modify this website from time to time. Naumi Hotels further reserves all rights to deny or restrict access to this website to any particular person, or to block access from a particular Internet address to this website, at any time, without ascribing any reasons whatsoever.

You agree that you will not:

• use any robot, spider, other automatic device, or manual process to monitor or copy any pages within this website or the Contents without prior written permission from Naumi Hotels;
• use any device, software or routine to interfere or attempt to interfere with the proper working of this website; and
• take any action that imposes an unreasonable or disproportionately large load on Numi Hotel’s servers.

HYPERLINKS TO THIRD PARTY WEBSITES

This website contains hyperlinks to websites which are not maintained nor controlled by Naumi Hotels. Naumi Hotels shall not be responsible for the content of any hyperlinked website or any hyperlink contained in a hyperlinked web site, or liable for any loss, injury, claims, actions, costs, expenses or other damage arising from access to those websites. Use of the hyperlinks and access to such hyperlinked websites are entirely at your own risk.

All hyperlinks to other websites are provided as a convenience to you as a user of this website. The inclusion of any hyperlink does not imply endorsement by Naumi Hotels of such websites. In no circumstances shall Naumi Hotels be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on websites to which this website is hyperlinked.

HYPERLINKS TO THIS WEBSITE FROM THIRD PARTY WEBSITES

Except as set forth below, caching and hyperlinks to, and the framing of this website or any of the Contents are prohibited.

You may hyperlink to the Home Page of this website, upon prior notification to Naumi Hotels in writing. You must make a specific request for, and secure permission from Th Naumi Hotels prior to hyperlinking to, or framing, this website or any of the Contents, or engaging in similar activities. Naumi Hotels reserves the right to impose conditions when permitting any hyperlinking to, or framing of this website or any of the Contents.

Your hyperlinking to, or your framing of this website or any of the Contents constitute acceptance of these Terms and Conditions of Use. This is deemed to be the case even after the posting of any changes or modifications to these Terms and Conditions of Use. If you do not accept these Terms and Conditions of Use, you must discontinue linking to, or framing of this website or any of the Contents.

In no circumstances shall Naumi Hotels be considered to be associated or affiliated in any manner with any trade or service marks, logos, insignia or other devices used or appearing on websites that link to this website or any of the Contents.

Naumi Hotels reserves all rights to disable any links to, or frames of any site containing inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topics, names, material or information, or material or information that violates any written law, any applicable intellectual property, proprietary, privacy or publicity rights.

Naumi Hotels reserves the right to disable any unauthorised links or frames and disclaim any responsibility for the content available on any other site reached by links to or from this website or any of the Contents.

GOVERNING LAW

These Terms and Conditions of Use shall be governed and construed in accordance with laws of Singapore.

COVID SAFE ACTION PLAN 

Safety & Wellbeing? That’s where we sparkle. Cleanliness and hygiene are things we’ve never skimped on. We take a lot of pride in ensuring that the highest standards are met throughout our hotels, resorts, restaurants and bars. And now we’ve ramped it up with an extra layer of cleaning protocols, on top of our already extremely thorough processes, to make sure you stay safe and can indulge in all things Naumi completely stress-free.       

PAYMENT TYPE AND GUARANTEE POLICY 

This reservation is confirmed with your American Express. Your card will not be charged in advance (*excludes Prepaid/Advance Purchase rates), but is held as security for your reservation and utilised for any applicable cancellation or non-arrival fees. If the card holder will not be present at time of check-in, you will need to complete a third-party charge authorisation. Please contact Naumi Reservations for further information.

*If you have selected a Prepaid or Advance Purchase rate or if a deposit is requested, the hotel will process a prepayment (as noted under in the Deposit Policy) of the accommodation and or package cost on receipt of your reservation. 

All payments for Hotel charges and services during your stay will be processed via electronic payment at check-in. 

Cash payments will be allowed for Hotel charges and services. The full accommodation amount is required in addition a $100.00 per night bond is also required acting as security for any incidental expenses incurred during your stay. This bond will be required at check-in. Any balance of the security bond will be released after check out (please note that this may take a few days to reflect on your bank statement)

CANCELLATION POLICY

Please cancel by 2:00 pm (Hotel Local Time) up to one day prior to arrival to avoid a cancellation or non-arrival fee equivalent to the first nights’ accommodation and booked packages. 

Check the Terms of Use for updates and changes due to travel and movement restrictions. 

CREDIT CARD TRANSACTION FEES

Payments by credit card will incur a transaction fee reflecting bank charges incurred by the hotel for card payments. Current fees are 2.5% in NZ and 1.1% AU of the transaction total for Visa, Mastercard, Diners, American Express and JCB Cards. Fees are subject to change and applicable fees will be confirmed on check in. Payment by Cash and EFTPOS do not incur transaction fees. Credit Cards may incur a surcharge.

RESERVATION STATUS

Your booking is confirmed. We reserve the right to amend your booking in the event of a computer, website or system error which results in the display or communication of an incorrect room rate or other incorrect details relating to your booking. We will advise you as soon as possible in the event of such an error. 

CREDIT CARD PRE-AUTHORISATION 

Naumi Hotels pre-authorises all credit cards on the day of arrival to check for validity and sufficiency of funds. Pre-authorised cards are held as security for your reservations and may be utilised by the hotel for any applicable charges including cancellation and non-arrival fees. The pre-authorised amount is set aside by the credit card company and may affect the available funds balance or spending limit. Should you not be able to present a credit or debit card upon arrival a cash bond may be required. 

HOTEL CHECK-IN & CHECK-OUT

Kindly note that check-in is from 3:00 pm and check-out is before 10:00 am. Earlier arrival and later departure times can be arranged subject to availability however, applicable day-use charges may also apply.

A valid photo ID matching the name on the reservation must be provided at check in. Any credit card used must also have a valid ID matching the name on the credit card for security purposes”.  Mobile phone “tap” payments will only be accepted if the full credit card number can be provided at check in.  

NO SMOKING POLICY

All our hotels are smoke free. No smoking allowed indoors or outdoors this includes the use of electronic cigarettes and vapes.