FAQ

General

Does the hotel have an airport transfer or shuttle service?

The hotel does not have its own pick up service, however guest can find numerous transport alternatives including taxi and Uber.

Can I book tour or local activities at the hotel?

The local information pack and brochures are available at reception desk for all our guests. To enhance your travel experience, you can also arrange sightseeing tours, day trips and activities online before you arrive at our hotel via our partner’s website.

What is the minimum age requirement to check in at Naumi Studio Hotel Sydney?

You must be 18 years old and a valid photo ID must be produced during check-in.

I need to make a change to my reservations, but my booking was done with another website / travel agent. How do I do it?

You’ll need to contact the website / travel agent that you’ve booked through to make the amendments required. Do note that charges may be applicable.

Do you offer a rollaway bed or baby cribs? Is there a charge?

Baby cribs are subject to availability upon request and are free of charge. So, please remember to check with our reservations team! Rollaway Beds are available at a charge, please check with our reservations team.

What time is check in / check out? We’re arriving after 12am. Will we still be able to check in?

Our standard check-in time is from 3pm and check-out is by 10am.

If you are arriving early and would like to check-in before 2pm, we would recommend that you book one additional night to ensure that the room is ready for you. For late check-outs, please make prior arrangements with us, extension is subject to availability and charges are applicable.

I would like to stay at Naumi Studio Hotel Sydney. Where can I get best rates, discounts and packages?

For best rates, discounts and packages, book directly through our website: www.naumihotels.com/studiosydney. More information can be found on our Promotions page: https://naumihotels.com/studiosydney/promotions/.