CAREERS

BE PART OF THE NAUMI TEAM!

At Naumi, we seek an eclectic mix of authentic people; people who want to share their whole selves and experience genuine interactions with others, people who are committed to changing the game and provide our guests with a story worth telling. In our constant pursuit of perfection, we select passionate people eager for a challenge, ready to share our philosophy of hospitality, and make their own personal contribution towards the group’s success.

We invite you to view the latest job opening available at Naumi Hospitality, and if you think you fit the bill, we want to hear from you.

Positions Currently Available

  • Housekeeping Room Attendants (Part Time)

    Naumi Hotel Auckland Airport, New Zealand

    JOB SUMMARY

    The role of the Housekeeping Room Attendant is to ensure that all guest rooms and public areas are clean and tidy at all times – exceeding our guests expectations.

    ESSENTIAL DUTIES AND RESPONSIBILITIES
    (Other duties may be assigned.)

    • Preparing and cleaning rooms, making beds, dusting, vacuuming, cleaning bathrooms
    • Cleaning of all public areas including dusting, vacuuming and public toilets
    • Maintain a high level of cleanliness across the hotel, exceeding guest expectations
    • Working in a safe and efficient manner at all times
    • Assisting with additional tasks as required

    EDUCATION and/or EXPERIENCE
    Experience in a similar role

    SKILLS, ABILITIES & ATTRIBUTES
    • Be flexible on working days and hours
    • Be highly motivated and customer focussed
    • Have excellent communication skills
    • Have a high standard of personal presentation and grooming
    • Have the ability to work both independently and as part of a team
    • Be physically fit as there will be some heavy lifting

  • Food and Beverage Attendant

    Naumi Hotel Auckland Airport, New Zealand

    JOB SUMMARY

    As the 'face' of our extraordinary Paksa Bar and Restaurant, you have an outgoing personality and are committed to providing excellent customer service through efficient and friendly provision of guest table and room service duties

    ESSENTIAL DUTIES AND RESPONSIBILITIES
    (Other duties may be assigned.)

    Under the direction of the F&B Supervisor, you will be responsible for the setup and proactively maintain the F&B outlets. This includes but is not limited to:
    • Placing tables;
    • Dressing tables;
    • Ensuring condiments are filled and placed correctly;
    • Aligning seating with set places;
    • Ensuring self-service buffet offerings are maintained at par levels and/or regularly refreshed as appropriate;
    • Ensuring the F&B outlets and its various features are clean and presentable for service;
    • Being flexible with roster start and finish times based on business requirements

    You will provide courteous, professional and timely service to guests as directed by the F&B Supervisor and in cooperation with the F&B and Kitchen teams. This includes but is not limited to:
    • Advising guests of all options including buffet and a la carte;
    • Ensuring guests are advised of any specials or deleted dishes;
    • Taking and filling guest orders in a timely and accurate manner;
    • Serving guest’s meals and drinks to the table or room in the Hotel’s prescribed manner;
    • Preparing hot and cold beverages for guests in accordance with the Hotel’s directions for preparation of these beverages;
    • Periodically checking with the guest/conference organiser to ensure their satisfaction;
    • Periodically carrying out floor checks for room service trays at the direction of the F&B Supervisor.
    • Providing additional supplies of stationery or presentation materials;
    • Arranging for office services including copying, printing, etc as required;

    At times you will carry out back of house functions under the direction of the F&B Supervisor and in cooperation with F&B and Kitchen teams. This includes but is not limited to:
    • Preparing cutlery and crockery for service and washing;
    • Preparing linen for service and advising stock as required;
    • Maintaining pantry area including toaster, Kona and fridges in a hygienic and tidy condition;
    • Maintaining the dispense bar in a hygienic and tidy condition including assistance in maintaining stock levels

    EDUCATION and/or EXPERIENCE
    Previous bar or restaurant experience in a similar role within hospitality is preferred
    Strong food, wines and cocktail knowledge is a plus!

    SKILLS, ABILITIES & ATTRIBUTES
    • Possess exceptional relationship building skills
    • Be cheerful playful and caring.
    • Be confident and emphatic when dealing with all guests
    • Be highly motivated and customer focused
    • Be a team player with excellent communication skills
    • Have a high standard of presentation
    • Have excellent time management and prioritising skills

  • Assistant Captain / Captain

    Rang Mahal

    JOB SUMMARY

    Reporting to the Restaurant Manager, the Asst Captain / Captain will be responsible for delivering a seamless and memorable dining experience for our guests.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

    • Be familiar with the restaurant set-up and all the food & beverage items on the menu.
    • Perform pre-operation and side station preparations.
    • Greet and seat guests proactively.
    • Present guests with the menu and inform them about the specials of the day, promotions and/or menu changes if any etc.
    • Give suggestions and also try to upsell where applicable.
    • Take orders from the guests and to take note of any special requirements.
    • Key the order on the POS machine and make sure all special requirements are captured and communicate clearly with the kitchen item if needed.
    • Coordinate with the kitchen team to ensure prompt and smooth delivery of items.
    • Serve the items to the guests as per the course of order.
    • Stay alert and attentive to guests needs to ensure proactive service delivery at all times e..g clearing plates/cutlery after each course, clearing/refilling empty glasses, additional order required, etc.
    • Check on guests’ dining experience discreetly and when appropriate.
    • Close the bills accurately and promptly.
    • Encourage guests to complete dining experience feedback form.
    • Bide fond farewell to guests.
    • Attend to guests’ queries, needs and other special requests professionally and promptly.
    • Take ownership of feedback received by guests and seek assistance from Restaurant Manager if necessary to ensure prompt follow-up with guests and ensuring their satisfaction.
    • Perform general housekeeping and basic cleaning tasks of the restaurant as directed.
    • Assist with stock taking and pantry organisation when needed.
    • Be a lobby ambassador to greet guests when operations is low.
    • Assist guests with luggage requests upon their arrival at the hotel/ leaving the hotel.
    • Follow the hotel safety and security policies and procedures. Report accidents, injuries and incidents to manager immediately.
    • Perform any other duties and responsibilities that may be assigned.

    EDUCATION and/or EXPERIENCE
    GCE ‘O’ level / Certificate in Hospitality or Tourism / Diploma in Hospitality or equivalent. A minimum of 2 years of hospitality experience required for Captain.

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