CAREERS

BE PART OF THE NAUMI TEAM!

At Naumi, we seek an eclectic mix of authentic people; people who want to share their whole selves and experience genuine interactions with others, people who are committed to changing the game and provide our guests with a story worth telling. In our constant pursuit of perfection, we select passionate people eager for a challenge, ready to share our philosophy of hospitality, and make their own personal contribution towards the group’s success.

We invite you to view the latest job opening available at Naumi Hospitality, and if you think you fit the bill, we want to hear from you.

Positions Currently Available

  • GUEST RELATIONS OFFICER

    SINGAPORE

    JOB SUMMARY

    Reporting to the Front Officer Manager, the GRO will be responsible for delivering a seamless and memorable stay experience for our guests.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

    • Meet and greet guests upon their arrival at the hotel.
    • Assist with luggage requests.
    • Perform all check-in tasks effectively and efficiently.
    • Escort guests to room and introduce the amenities in the room.
    • Share and promote the facilities and services offered by the hotel.
    • Perform all check-out tasks effectively and ensuring billing is accurate.
    • Run daily reports to identify any special requests and check reports, logs and contingency lists for follow-up and accuracy.
    • Follow up with daily pending task.
    • Take and manage reservations for walk-in guests and/or when reservation department is closed.
    • Interact with guests warmly and appropriately, making them feel welcomed and valued.
    • Be a lobby ambassador duties when front desk is not engaged.
    • Attend to guests’ queries, needs and other special requests professionally and promptly.
    • Take ownership of feedback received by guests and seek assistance from Duty Manager if necessary to ensure prompt follow-up with guests and ensuring their satisfaction.
    • Provide related concierge services (e.g. give recommendation on leisure activities, places to visit and transport/travel arrangements, etc.)
    • Coordinate with the other hotel departments to provide a seamless stay experience for guests.
    • Follow the hotel safety and security policies and procedures. Report accidents, injuries and incidents to manager immediately.
    • Perform any other duties and responsibilities that may be assigned.

    EDUCATION and/or EXPERIENCE
    GCE ‘O’ level / Certificate in Hospitality or Tourism / Diploma in Hospitality or equivalent.

    SKILLS, ABILITIES & ATTRIBUTES
    • Passion to serve
    • Positive service mindset and willing to go the extra mile
    • Energetic and cheerful disposition
    • Enjoy interacting with people
    • Strong communications and human relations skills
    • Ability to work independently and take initiative
    • Good grooming standards and personal presentation
    • Flexibility on working days and hours including weekends and public holidays

  • DRIVER

    NEW ZEALAND

    Naumi Hotel Auckland Airport is in search of a professional driver who loves being around people, who has an adventurous soul, loves to share stories and wow our guests.

    To be successful in this role you will:
    • Full and current New Zealand Drivers Licence rated to operate both manual and automatic vehicles
    • Be physically fit as some heavy lifting may be required
    • Be flexible on working days and hours
    • Be familiar with the local area to provide recommendations to guest
    • Have had experience in a similar position
    • Be highly motivated and customer focussed
    • Have excellent communication skills
    • Have a high standard of personal presentation and grooming
    • Have the ability to work both independently and as part of a team

    You will be responsible for:
    • Transfer guests between the airport and the hotel
    • Greet guests upon arrival and accommodate guest requests
    • Transport guests in accordance with the hotel policy and procedures
    • Assist with guest luggage
    • Assisting with additional tasks as required
    • Comply with all the traffic and road rules

    The Perks!
    • Complimentary staff dining (Lunch or Dinner)
    • Complimentary staff on-site parking
    • Discounts on dining and accommodation
    • Supportive and encouraging leadership
    • Great growth and development opportunities

    If this sounds like the perfect role for you, we’d love to hear from you. Please apply online now!

    Applicants must be legally entitled to work in New Zealand.

  • COMMIS CHEF (PART TIME, 20 HOURS PER WEEK)

    NEW ZEALAND

    Naumi Hotel Auckland Airport is seeking a talented Commis to join our busy team.

    Your part to play!
    You will be flexible to work weekends and evenings and be passionate about food.

    Some of the role duties and responsibilities are:
    • Working across varied shifts and sections of the kitchen
    • Provide direction and train all kitchenhands and cooks
    • Consistently produce top quality food
    • Ensure correct portion sizes are maintained

    Our ideal candidate will also have:
    • High level of attention to detail
    • Be confident and empathic when dealing with all guests
    • Be highly motivated and customer focused
    • Be a team player with excellent communication skills
    • Have a high standard of presentation
    • Have excellent time management and prioritizing skills
    • Flexibility working rostered shifts including evenings, weekends and public holidays

    If this sounds like the perfect role for you, we’d love to hear from you. Please apply online now!

    Applicants must be legally entitled to work in New Zealand.

  • MAINTENANCE SUPERVISOR

    NEW ZEALAND

    Naumi Hotel Auckland Airport is in search of a skilled Maintenance Supervisor to join and add value to the Maintenance team in our fabulous new hotel.

    As our Maintenance Supervisor you will report to the Chief Engineer and assist with day-to-day repair and maintenance requirements of the hotel, ensuring everything is safe and good operational condition.

    Your part to play!
    • To assist with general mechanical maintenance of plant and equipment, minor carpentry, repairs to fixtures and furniture, painting, and assisting trade staff and contractors on site.
    • To provide assistance with routine repairs and maintenance and minor construction work both indoors and outdoors.
    • Compliance with hotel rules, hygiene regulations, health & safety requirements and the observance of correct security procedures.
    • To provide excellent customer service as well as a professional approach when dealing with staff and guests

    Our ideal candidate will also have:
    • Trade certified/ tertiary qualified maintenance engineer (preferred)
    • Good eye for detail and presentation.
    • Must be able to work with little or no supervision
    • Be physically fit and active
    • A sense of humour and enthusiasm
    • Impeccable regard for health and safety
    • Demonstrate high levels of responsibility, ownership, workmanship and communication.
    • Outstanding relationship building skills
    • Intense energy and an enthusiastic attitude
    • Customer focus with flair and be highly motivated
    • Excellent communication skills
    • Superb time management and prioritizing skills

    The Perks!
    • Competitive salary
    • Complimentary staff dining (Lunch/Dinner)
    • Complimentary staff on-site parking
    • Discounts on dining and accommodation
    • Supportive and encouraging leadership
    • Great growth and development opportunities

    If this sounds like the perfect role for you, we’d love to hear from you. Please apply online now!

    Applicants must be legally entitled to work in New Zealand.

  • WAITER / WAITRESS

    NEW ZEALAND

    As the 'face' of our extraordinary Paksa Restaurant and Bar you have an outgoing personality and are committed to providing excellent customer service. Minimum 1 year Food and Beverage experience is essential. Flexibility in working hours will be required as the working roster will be spread over seven days including evening and morning shifts.

    Your part to play!
    • Bar or Restaurant experience is essential
    • Strong food, NZ wines and cocktail knowledge is a plus
    • Excellent communication skills both verbal and written in English
    • Fluent in a second language is a plus
    • Experience in a POS system is essential
    • Flexible, reliable, and responsive to a range of work situations

    Our ideal candidate will also have:
    • Possess exceptional relationship building skills
    • Be cheerful playful and caring.
    • Be confident and empathic when dealing with all guests
    • Be highly motivated and customer focussed
    • Be a team player with excellent communication skills
    • Have a high standard of presentation
    • Have excellent time management and prioritising skills
    • Have good computer skills
    • A relevant qualification is preferred however not essential

    The Perks!
    • Competitive salary
    • Complimentary staff dining (Lunch/Dinner)
    • Complimentary onsite staff parking
    • Supportive and encouraging leadership
    • Great growth and development opportunities

    If this sounds like the perfect role for you, we’d love to hear from you. Please apply online now!

    Applicants must be legally entitled to work in New Zealand.

  • HOUSEKEEPING STAFF

    NEW ZEALAND

    Positions available are: Room Attendants, Houseperson, Public Attendant

    Naumi Hotel Auckland Airport is in search of outstanding Housekeeping Gurus with great communication skills to join our growing team.

    As the group's first property outside of Singapore, this hotel will exude playfulness, vibrancy while showcasing the stellar naumi-centric service.

    Your part to play!

    To be successful in this role you will:
    • Be flexible on working days and hours
    • Have had experience in a similar position
    • Be highly motivated and customer focussed
    • Have excellent communication skills
    • Have a high standard of personal presentation and grooming
    • Have the ability to work both independently and as part of a team
    • Be physically fit as there will be some heavy lifting

    You will be responsible for:
    • Preparing and cleaning rooms, making beds, dusting, vacuuming, cleaning bathrooms
    • Cleaning of all public areas including dusting, vacuuming and public toilets
    • Maintain a high level of cleanliness across the hotel, exceeding guest expectations
    • Working in a safe and efficient manner at all times
    • Assisting with additional tasks as required

    The Perks!
    • Complimentary staff dining (Lunch or Dinner)
    • Complimentary staff on-site parking
    • Discounts on dining and accommodation
    • Supportive and encouraging leadership
    • Great growth and development opportunities

    If this sounds like the perfect role for you, we’d love to hear from you. Please apply online now!

    Applicants must be legally entitled to work in New Zealand.


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