CAREERS

BE PART OF THE NAUMI TEAM!

At Naumi, we seek an eclectic mix of authentic people; people who want to share their whole selves and experience genuine interactions with others, people who are committed to changing the game and provide our guests with a story worth telling. In our constant pursuit of perfection, we select passionate people eager for a challenge, ready to share our philosophy of hospitality, and make their own personal contribution towards the group’s success.

We invite you to view the latest job opening available at Naumi Hospitality, and if you think you fit the bill, we want to hear from you.

Positions Currently Available

  • Room Attendant

    Naumi Hotel Singapore, Singapore

    JOB SUMMARY

    Reporting to the Executive Housekeeper, the Room Attendant will be responsible for cleaning the guest rooms of high standards for the comfort and convenience of our guests in order to help create a seamless and memorable stay experience for them.

    ESSENTIAL DUTIES AND RESPONSIBILITIES
    (Other duties may be assigned.)

    • Attend pre-shift meeting, collect the daily room cleaning report /assignments and the sign out the master key.
    • Ensure all assigned rooms are cleaned accordingly and return master key to housekeeping office at the end of shift.
    • Pack trolley and ensure that it is neatly stacked with linen and there are sufficient supplies before starting to make up rooms.
    • Able to prioritise daily job tasks, e.g. which room to clean first.
    • Ensure that all guest rooms are cleaned as per established standards and room supplies are completely replenished.
    • Ensure all items in the housekeeping checklist are in good order.
    • Know the usage of different chemicals & cleaning supplies.
    • Able to operate a vacuum cleaner.
    • Remove all dirty room service trays & trolleys, cutleries, and crockeries from corridor and guest rooms to the service area.
    • Make sure the rubbish bags are cleared and disposed of at the garbage area after every shift.
    • Check and report any missing, damaged items and/or maintenance defects to the Executive Housekeeper immediately.
    • Handle guest laundry request where applicable and be responsible for pick-up and return of the items.
    • Attend to guests request immediately when needed and inform the Supervisor if request cannot be handled.
    • Pack and keep the pantry and service area neat and tidy at all times.
    • Follow the hotel safety and security policies and procedures. Report accidents, injuries and incidents to manager immediately.
    • Perform any other duties and responsibilities that may be assigned.

    EDUCATION and/or EXPERIENCE
    No specific requirements.

    SKILLS, ABILITIES & ATTRIBUTES
    • Physically fit as the role requires constant movements and lifting of heavy items
    • Passion to serve
    • Positive service mindset and willing to go the extra mile
    • Energetic and cheerful disposition
    • Enjoy interacting with people
    • Good communications and human relations skills
    • Ability to work independently and take initiative
    • Good grooming standards and personal presentation
    • Flexibility on working days and hours including weekends and public holidays

  • Guest Relations Officer (GRO)

    Naumi Hotel Singapore, Singapore

    JOB SUMMARY

    Reporting to the Front Officer Manager, the GRO will be responsible for delivering a seamless and memorable stay experience for our guests.

    ESSENTIAL DUTIES AND RESPONSIBILITIES
    (Other duties may be assigned.)

    • Meet and greet guests upon their arrival at the hotel.
    • Assist with luggage requests.
    • Perform all check-in tasks effectively and efficiently.
    • Escort guests to room and introduce the amenities in the room.
    • Share and promote the facilities and services offered by the hotel.
    • Perform all check-out tasks effectively and ensuring billing is accurate.
    • Run daily reports to identify any special requests and check reports, logs and contingency lists for follow-up and accuracy.
    • Follow up with daily pending task.
    • Take and manage reservations for walk-in guests and/or when reservation department is closed.
    • Interact with guests warmly and appropriately, making them feel welcomed and valued.
    • Be a lobby ambassador duties when front desk is not engaged.
    • Attend to guests’ queries, needs and other special requests professionally and promptly.
    • Take ownership of feedback received by guests and seek assistance from Duty Manager if necessary to ensure prompt follow-up with guests and ensuring their satisfaction.
    • Provide related concierge services (e.g. give recommendation on leisure activities, places to visit and transport/travel arrangements, etc.)
    • Coordinate with the other hotel departments to provide a seamless stay experience for guests.
    • Follow the hotel safety and security policies and procedures. Report accidents, injuries and incidents to manager immediately.
    • Perform any other duties and responsibilities that may be assigned.

    EDUCATION and/or EXPERIENCE
    GCE ‘O’ level / Certificate in Hospitality or Tourism / Diploma in Hospitality or equivalent.

    SKILLS, ABILITIES & ATTRIBUTES
    • Passion to serve
    • Positive service mindset and willing to go the extra mile
    • Energetic and cheerful disposition
    • Enjoy interacting with people
    • Good communications and human relations skills
    • Ability to work independently and take initiative
    • Good grooming standards and personal presentation
    • Flexibility on working days and hours including weekends and public holidays

  • Housekeeping Room Attendants (Part Time)

    Naumi Hotel Auckland Airport, New Zealand

    JOB SUMMARY

    The role of the Housekeeping Room Attendant is to ensure that all guest rooms and public areas are clean and tidy at all times – exceeding our guests expectations.

    ESSENTIAL DUTIES AND RESPONSIBILITIES
    (Other duties may be assigned.)

    • Preparing and cleaning rooms, making beds, dusting, vacuuming, cleaning bathrooms
    • Cleaning of all public areas including dusting, vacuuming and public toilets
    • Maintain a high level of cleanliness across the hotel, exceeding guest expectations
    • Working in a safe and efficient manner at all times
    • Assisting with additional tasks as required

    EDUCATION and/or EXPERIENCE
    Experience in a similar role

    SKILLS, ABILITIES & ATTRIBUTES
    • Be flexible on working days and hours
    • Be highly motivated and customer focussed
    • Have excellent communication skills
    • Have a high standard of personal presentation and grooming
    • Have the ability to work both independently and as part of a team
    • Be physically fit as there will be some heavy lifting

  • Food and Beverage Attendant

    Naumi Hotel Auckland Airport, New Zealand

    JOB SUMMARY

    As the 'face' of our extraordinary Paksa Bar and Restaurant, you have an outgoing personality and are committed to providing excellent customer service through efficient and friendly provision of guest table and room service duties

    ESSENTIAL DUTIES AND RESPONSIBILITIES
    (Other duties may be assigned.)

    Under the direction of the F&B Supervisor, you will be responsible for the setup and proactively maintain the F&B outlets. This includes but is not limited to:
    • Placing tables;
    • Dressing tables;
    • Ensuring condiments are filled and placed correctly;
    • Aligning seating with set places;
    • Ensuring self-service buffet offerings are maintained at par levels and/or regularly refreshed as appropriate;
    • Ensuring the F&B outlets and its various features are clean and presentable for service;
    • Being flexible with roster start and finish times based on business requirements

    You will provide courteous, professional and timely service to guests as directed by the F&B Supervisor and in cooperation with the F&B and Kitchen teams. This includes but is not limited to:
    • Advising guests of all options including buffet and a la carte;
    • Ensuring guests are advised of any specials or deleted dishes;
    • Taking and filling guest orders in a timely and accurate manner;
    • Serving guest’s meals and drinks to the table or room in the Hotel’s prescribed manner;
    • Preparing hot and cold beverages for guests in accordance with the Hotel’s directions for preparation of these beverages;
    • Periodically checking with the guest/conference organiser to ensure their satisfaction;
    • Periodically carrying out floor checks for room service trays at the direction of the F&B Supervisor.
    • Providing additional supplies of stationery or presentation materials;
    • Arranging for office services including copying, printing, etc as required;

    At times you will carry out back of house functions under the direction of the F&B Supervisor and in cooperation with F&B and Kitchen teams. This includes but is not limited to:
    • Preparing cutlery and crockery for service and washing;
    • Preparing linen for service and advising stock as required;
    • Maintaining pantry area including toaster, Kona and fridges in a hygienic and tidy condition;
    • Maintaining the dispense bar in a hygienic and tidy condition including assistance in maintaining stock levels

    EDUCATION and/or EXPERIENCE
    Previous bar or restaurant experience in a similar role within hospitality is preferred
    Strong food, wines and cocktail knowledge is a plus!

    SKILLS, ABILITIES & ATTRIBUTES
    • Possess exceptional relationship building skills
    • Be cheerful playful and caring.
    • Be confident and emphatic when dealing with all guests
    • Be highly motivated and customer focused
    • Be a team player with excellent communication skills
    • Have a high standard of presentation
    • Have excellent time management and prioritising skills

  • Assistant Corporate Finance Manager

    Naumi Hotels

    JOB SUMMARY

    Reporting to the Corporate & Legal Finance Manager (CFLM), the Assistant Corporate Finance Manager (Asst CFM) will assist the CFLM on all strategic and tactical financial and assets matters as they relate to insurance, tax compliance, licensing, assets management, investments and the securing of new funding, etc.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

    • Assist to drive and/or participate in strategic business and finance initiatives and corporate planning and structuring that drive business transformation and growth.
    • Oversee the management and consolidation of group accounts and asset holding financial reporting.
    • Liaise with auditors on group and asset holding audits.
    • Manage and handle related group accounting and financial technical matters.
    • Control, provide advice and execute all contracts and legal agreements, ensuring that all terms and conditions are in good order and do not put the company in a disadvantaged situation and/or unfavourable terms.
    • Review the business insurance policies to ensure adequate comprehensive coverage for property damage, public/legal lability and employee-related risks, etc. to protect businesses from losses due to events that may occur during the normal course of business.
    • Provide tax support in areas such as tax advisory work, tax planning, compliance, transfer pricing and risk management ensuring compliance with all applicable tax legislation in Singapore and for all asset holding entities.
    • Establish strong working relationship and liaise with bankers, legal advisors, etc. in all banking and corporate matters.
    • Ensure corporate, legal and statutory compliances, etc. in our course of conducting business in all locations.
    • Monitor banking activities of the asset holding company and ensure adequate cash flow to meet the company's needs and adhering to any banks’ compliances.
    • Assist in corporate affair, planning & structuring of the asset holding company.
    • Perform any other duties and responsibilities that may be assigned.

    EDUCATION and/or EXPERIENCE
    A Chartered Accountant and Degree in Accountancy / Finance or equivalent with a minimum of 5 years of experience in managerial appointment in the hospitality, real-estate or related industry with prior external audit/advisory experience and strong business operating knowledge in New Zealand, Australia and Europe will be an added advantage.

    SKILLS, ABILITIES & ATTRIBUTES
    • Strong business acumen and macro in thoughts
    • Strong financial management and analytical skills
    • Strong critical thinking and strategic decision-making skills
    • Strong human relations skills
    • Strong leadership and influencing skills
    • Strong communications (verbal and written), organisation and presentation skills
    • Ability to work independently and take initiative with strong time management skills
    • Effective change management skills
    • Eye for detail and highly meticulous
    • Strong knowledge of merger and acquisition requirements and processes
    • Strong knowledge of business and finance Law
    • Strong networking and contacts with bankers and legal advisors

  • Housekeeping Supervisor

    Naumi Hotel Singapore, Singapore

    JOB SUMMARY

    Reporting to the Executive Housekeeper, the Housekeeping Supervisor will assist the Executive Housekeeper in ensuring that cleaning of the guest rooms and public area are of high standards for the comfort and convenience of our guests in order to help create a seamless and memorable stay experience for them.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

    • Attend daily briefing and take note of VIP arrivals and the special attention items for the guests.
    • Conduct briefings with the room attendants and ensure they execute the special requests.
    • Conduct room cleaning and public area checking. Ensure all rooms and public area assigned to public area cleaner & room attendants are in good order and completed timely at the end of the shift.
    • Assist the Executive Housekeeper in organising and coordinating the preventive room maintenance program with maintenance team
    • Organise and assign daily crash programs to ensure the periodic work is carried out to maintain high standards of cleanliness.
    • Check the cleanliness and maintenance of the following:
    - Vacant rooms according to reception's report and to check/report of the variance.
    - Occupied and Check Out rooms are cleaned on time and within standard required.
    - All suites and VIP rooms on floor assignment.
    - All public area toilets and pool side furniture, drainage in public area are clean.
    • Check and report any missing, damaged items and/or maintenance defects to the Executive Housekeeper immediately.
    • Check and ensure all machine, equipment and tools are in good working order. Send for repairs if necessary and ensure timely return to reduce down time.
    • Assist the Executive Housekeeper to follow through to rectification on all maintenance defects reported.
    • Assist to administer and manage the lost and found procedures.
    • Conduct inventories checks for guest supplies, equipment, machines and linens to ensure sufficient level at all times. Raise purchase order for items replenishment if necessary.
    • Ensure the following at end of each shift :
    - All stores and pantry stations are locked, neat and tidy.
    - All equipment and supplies are stored and locked securely.
    - Fire exit stairs are free of obstacles.
    - All work for the shifts is completed and messages followed.
    • Attend to guests request immediately when needed and inform the Executive Housekeeper if request cannot be handled.
    • Assist in room cleaning whenever needed during high operations level.
    • Coordinate the linen, uniform and guests laundry with external service provider to ensure timely collection and return of the items accurately and in good condition.
    • Ensure both linens and stock inventory are submitted timely to the Executive Housekeeper at the end of the month.
    • Follow the hotel safety and security policies and procedures. Report accidents, injuries and incidents to manager immediately.
    • Perform any other duties and responsibilities that may be assigned.

    EDUCATION and/or EXPERIENCE
    GCE ‘O’ level / Certificate in Hospitality or Tourism / Diploma in Hospitality or equivalent with a minimum 2 years of hospitality experience.

    SKILLS, ABILITIES & ATTRIBUTES
    • Physically fit as the role requires constant movements and lifting of heavy items
    • Passion to serve
    • Positive service mindset and willing to go the extra mile
    • Energetic and cheerful disposition
    • Enjoy interacting with people
    • Good communications and human relations skills
    • Good planning, organising and coordination skills
    • Ability to work independently and take initiative
    • Good grooming standards and personal presentation
    • Flexibility on working days and hours including weekends and public holidays

  • Bar Supervisor

    Naumi Hotel Singapore, Singapore

    JOB SUMMARY

    Reporting to the Restaurant Manager, the Bar Supervisor is responsible for the day-to-day operation of the bar. To present and sell the beverage specialty, ensuring the bar is clean, orders taken accurately, beverages deliver accordingly and the highest level of customer service is maintained at all the times.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

    • Plan, organise, and control the operations and maintenance of the bar.
    • Drive bar revenue to achieve the established budget and exercise good cost management.
    • Prepare and serve alcoholic or non-alcoholic beverages and ensuring their consistent standards at all times.
    • Keep abreast of new F&B trends and concepts and seek continuous improvements in product and service delivery.
    • Review bar menus and propose changes when necessary.
    • Be creative and develop concoction of new cocktails and drinks especially for special occasions.
    • Manage bar inventory, ensure and maintain sufficient stock level at all times.
    • In-charge of daily stock-in, stock-out, inventory, spillage and spoilage.
    • Engage guests at the bar and at floor service, assessing their needs and preferences and making recommendations.
    • Check on guests’ dining experience discreetly and when appropriate.
    • Attend to guests’ queries, needs and other special requests professionally and promptly.
    • Take ownership of feedback received by guests and seek assistance from Restaurant Manager if necessary to ensure prompt follow-up with guests and ensuring their satisfaction.
    • Ensure cleanliness of the bars and work areas.
    • Undertake ad-hoc special project assigned complete in a timely manner.
    • Follow the hotel safety and security policies and procedures. Report accidents, injuries and incidents to manager immediately.
    • Perform any other duties and responsibilities that may be assigned.

    EDUCATION and/or EXPERIENCE
    GCE ‘O’ level / Certificate in Hospitality or Tourism / Diploma in Hospitality or equivalent with a minimum 3 years of hospitality experience and minimum 1 year in a supervisory role.

    SKILLS, ABILITIES & ATTRIBUTES
    • Passion to serve
    • Positive service mindset and willing to go the extra mile
    • Energetic and cheerful disposition
    • Enjoy interacting with people
    • Good communications and human relations skills
    • Good planning, organising and coordination skills
    • Ability to work independently and take initiative
    • Good grooming standards and personal presentation
    • Flexibility on working days and hours including weekends and public holidays

  • Assistant Captain / Captain

    Rang Mahal

    JOB SUMMARY

    Reporting to the Restaurant Manager, the Asst Captain / Captain will be responsible for delivering a seamless and memorable dining experience for our guests.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

    • Be familiar with the restaurant set-up and all the food & beverage items on the menu.
    • Perform pre-operation and side station preparations.
    • Greet and seat guests proactively.
    • Present guests with the menu and inform them about the specials of the day, promotions and/or menu changes if any etc.
    • Give suggestions and also try to upsell where applicable.
    • Take orders from the guests and to take note of any special requirements.
    • Key the order on the POS machine and make sure all special requirements are captured and communicate clearly with the kitchen item if needed.
    • Coordinate with the kitchen team to ensure prompt and smooth delivery of items.
    • Serve the items to the guests as per the course of order.
    • Stay alert and attentive to guests needs to ensure proactive service delivery at all times e..g clearing plates/cutlery after each course, clearing/refilling empty glasses, additional order required, etc.
    • Check on guests’ dining experience discreetly and when appropriate.
    • Close the bills accurately and promptly.
    • Encourage guests to complete dining experience feedback form.
    • Bide fond farewell to guests.
    • Attend to guests’ queries, needs and other special requests professionally and promptly.
    • Take ownership of feedback received by guests and seek assistance from Restaurant Manager if necessary to ensure prompt follow-up with guests and ensuring their satisfaction.
    • Perform general housekeeping and basic cleaning tasks of the restaurant as directed.
    • Assist with stock taking and pantry organisation when needed.
    • Be a lobby ambassador to greet guests when operations is low.
    • Assist guests with luggage requests upon their arrival at the hotel/ leaving the hotel.
    • Follow the hotel safety and security policies and procedures. Report accidents, injuries and incidents to manager immediately.
    • Perform any other duties and responsibilities that may be assigned.

    EDUCATION and/or EXPERIENCE
    GCE ‘O’ level / Certificate in Hospitality or Tourism / Diploma in Hospitality or equivalent. A minimum of 2 years of hospitality experience required for Captain.

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